Overview
The company offers a 24 hours return policy for all purchases within Lagos, while for purchases from other states within Nigeria would have 48-72 hours hours.
If for any reason you’re not satisfied with your order, please contact us at onyxbeautyhairs@gmail.com to initiate the return process.
Condition for return
To be eligible for a return, the product must be on its original condition, unopened and unused.
You’ll be responsible for the cost of return shipping. Once received I verify that it meet our return policy criteria, we will issue an exchange with another product worth the same amount as the product originally purchased.
Note: we don’t offer refunds, only exchange is accepted.
If you receive a damaged or defective product, please contact us within 48 hours of receiving your order so we can arrange for an exchange
