Last updated: August 25, 2025
OnyxBeautyHub operates this website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.
Personal Information We Collect or Process
When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you. Personal information does not include data that has been anonymized or de-identified.
We may collect or process the following categories of personal information:
- Contact details (name, billing/shipping address, phone number, email).
- Financial information (payment details, transaction confirmations, form of payment).
- Account information (username, password, preferences, security settings).
- Transaction information (items viewed, added to cart, purchased, returned, exchanged, or cancelled).
- Communications (details shared when contacting customer support).
- Device information (browser type, IP address, device identifiers, network information).
- Usage information (your interaction with and navigation of our website).
Sources of Personal Information
We may collect information from the following sources:
- Directly from you (when you create an account, place an order, or contact us).
- Automatically through the website (via cookies, analytics, and similar technologies).
- From service providers (such as payment processors, delivery partners, and technical support tools).
- From partners or third parties where permitted by law.
How We Use Your Personal Information
Depending on your interaction with us, we may use your information for:
- Providing, tailoring, and improving the Services – to process your orders, facilitate payments, fulfill shipping, manage returns, personalize your shopping experience, and recommend products.
- Marketing and promotions – to send email campaigns, newsletters, and display ads relevant to your interests.
- Security and fraud prevention – to safeguard your account and detect suspicious activity.
- Customer support – to respond to inquiries and maintain our business relationship with you.
- Legal obligations – to comply with applicable laws, regulatory requests, or enforce our Terms of Service.
How We Disclose Personal Information
We may share your personal information in limited circumstances:
- With vendors and service providers (e.g., payment gateways, delivery partners, analytics providers, and technical support).
- With business and marketing partners (to deliver tailored advertising or promotions).
- With your consent (for example, when you connect through social media or request third-party integrations).
- Within our affiliated businesses or group entities.
- In connection with business transfers (such as a merger or acquisition).
- Where legally required (to respond to law enforcement, regulatory bodies, or court orders).
Third-Party Websites and Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. Please review their policies before sharing your data.
Children’s Data
Our Services are not directed at children, and we do not knowingly collect data from anyone under the age of majority in your jurisdiction. If you believe a child has submitted personal information to us, please contact us for deletion.
Security and Retention of Information
We use reasonable safeguards to protect your information, but no system is completely secure. We will retain your personal data only for as long as necessary to provide services, comply with legal requirements, or resolve disputes.
Your Rights and Choices
Depending on your location, you may have the following rights:
- Access – request details of the personal information we hold.
- Delete – request deletion of your data.
- Correct – request corrections to inaccurate information.
- Portability – request a copy of your personal data.
- Opt-out of marketing/advertising communications.
- Withdraw consent where applicable.
If you reside in the UK or EU, you may also object to or restrict certain types of processing.
To exercise your rights, contact us using the details below.
International Transfers
Your data may be transferred and stored outside your country of residence, subject to appropriate safeguards under applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with the revised “Last updated” date.
Contact
If you have questions about our privacy practices or wish to exercise your rights, please contact us:
📧 onyxbeautyhairs@gmail.com
🏢 21B Odiyan Street, Ikate Lekki, Lagos, LA, 105102, NG
